Transportation Dispatcher

OVERVIEW:

Dispatch for a company located in the beautiful Pacific Northwest- luxury fleet, great clients, fast pace with a dynamic team! We are seeking a dispatcher who can think quickly under stress and is a team player. Are you up to the best challenge of your career?

NW Navigator Luxury Coaches is more than simply Oregon’s finest luxury motorcoach company. We have been recognized as the West Coast’s first motorcoach company to be GREEN Certified by The University of Vermont’s Certification for Sustainable Transportation; among the 100 Top Private Fastest Growing Companies in Portland 2012 – 2017 and Top Women Owned Businesses in Portland 2012 – 2018 by the Portland Business Journal; the Best of Portland 2012 – 2018; the first ever motorcoach company to be awarded Trusted Carrier by the Department of Transportation; Travel Oregon’s Forever Oregon Partner Award for Sustainability; the American Bus Association Green Spirit Award for Sustainability; Travel Portland’s Sustainability Award; and the Inc. 5000 Top Private Companies List 2017.  We are also innovative and offer excellent opportunity for advancement into management positions.

HOURS: M-F within the hours of 8am-6pm.  MOD one week out of every 4-5 week period, on-call between the hours of 6pm-8am, M-F and 24/7 through the weekend (Don’t need to be in the office, just answer calls and follow-up with relevant parties.)

Pay: $40K-$65K/year

RESPONSABILITIES INCLUDE:

  • Scheduling and dispatching our luxury full fleet; answering calls from clients and drivers
  • Compliance and oversight with all Federal Motor Carrier Safety Administration (FMCSA) and Department of Transportation (DOT) rules and regulation
  • Keeping driver and coach calendars updated and free of chaos; support to sales team and client contact
  • On call/phones nights and weekends, as needed
  • Drive when needed
  • Other duties as required

      JOB REQUIREMENTS:

      • 2+ years of dispatcher experience; strong leadership experience
      • Knowledge of compliance requirements with all Federal Motor Carriers Safety Administration (FMCSA) Rules and Regulations and Department of Transportation (DOT) Regulations; ability to read, comprehend and understand maps
      • Ability to organize logical and efficient schedules and routes and adapt to change
      • Ability to communicate in an articulate and professional manner, both verbally and in writing. Clear speech and pleasant phone demeanor. Ability to use a multi-line phone system and handle multiple tasks concurrently
      • Working knowledge and basic proficiency with Microsoft Word, Outlook, Excel programs
      • Commercial Driver License (CDL) with clean driving record preferred
      • Great attitude and get-things-done determination; thrives under stress and delivers results; high energy; takes an attitude of responsibility
      • Strong professional positive attitude and excellent customer relations skills
      • Careful and patient; team player
      • College education preferred
      • Able to pass a post-offer, pre-hire criminal background check required
      • Able to pass a post-offer, pre-hire drug screen, including for marijuana – Randoms as required